About Us
Highgrove House, situated on a 64 hectare (158 acres) farm, 20 minutes away from Kruger National Park, combines distinctive accommodation in Mpumalanga along with gourmet cuisine and a hideaway pastoral setting offering sweeping views over the Mpumalanga Lowveld valley.
As the guest list for accommodation is limited to just sixteen people, 8 garden suites, personal service is assured. Best small boutique hotel for several years in South Africa.
The original Colonial Farmstead was constructed sometime around the turn of the 18th century and was renovated and revamped in 1988, when the exquisite accommodation suites were constructed. In 1991 Highgrove House opened its door as a five star country hotel. The renovations have retained the character of the era whilst ensuring that todays guests luxuriate in modern comforts, with total privacy and personal service.
Aged Jacaranda trees provide an enchanting entrance avenue. Fine collection of antiques and Persian carpets adorns the reception rooms, warmed by crackling wood fires when winters chill sets in.
Mrs Kathy Russell attained the beautiful property in 2008 after spending one night. She fell in love with the avenue of Jacaranda trees, the surrounding forests married to the English Colonial ambience and great cuisine.
In October 2013 the Orchard Spa with 10 treatments opened its doors to in-house and day Spa guests. The spacious treatment rooms and view over the valley and the professional service from our staff has made this one of the best Spas in the region.
In June 2014 Highgrove House Luxury Tours started operating, transferring guests from Johannesburg (O.R.Tambo) or KMIA airports to the little hidden paradise. The in-house Tours Company make use of luxury air-conditioned vehicles, and the very popular Panorama Tour and Animal Interaction Tours with visits to Moholoholo Sanctuary and Hoedspruit Endangered Species centre and Jessica the world’s famous hippo, brings a smile to each guest.
A Kruger National park day tour is a highlight and you can escape the intense heat when returning the escarpment.
Highgrove House Country Hotel Core Values
Our values reflect what is really important and matters to me as a privately owned business owner. My Guest and Staff are the solid foundation and main principles of the existence of the business. By consistently working hard to maintain our values, we endeavour to preserve what makes Highgrove House so special – a sincere and deep commitment to each other, our guests whom we serve every day and the communities within which we work and live.
OUR CORE VALUES ARE:
To give personalised, warm and consistently exceptional service: We appreciate the myriad of choices and alternatives our customers have to choose from, and therefore set the bar high for ourselves, to provide the highest quality services and products we possibly can.
To value, respect and support each other: We believe that care comes from caring and so provide a level of care for our team members that inspires by example, generates trust, respect, open and honest communication and appreciation.
To create positive, memorable experiences for every guest: We work hard to meet or exceed our customers’ expectations on every visit to Highgrove House. By serving our customers with very personable, proficient, friendly, competent service, and listening to their needs we create memorable and distinctive experiences as well as loyal, returning guests.
To care about and give back to our local communities: We recognize and appreciate our responsibility to be active participants in our local communities. We believe in trying to also give of our time to community and service organizations. We believe that it is important to give something back and make a difference. In a world of shrinking natural resources, we must endeavour to conserve, reuse and care about those around us.
